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International Journal of Medicine and Science of Physical Activity and Sport

International Journal of Medicine and Science of Physical Activity and Sport

REVISTA INTERNACIONAL DE MEDICINA Y CIENCIAS DE LA ACTIVIDAD FÍSICA Y EL DEPORTE

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RESEARCH ON PUBLIC SATISFACTION EVALUATION OF LEISURE SPORTS SERVICE

Issue Volume 24, Number 94, 2024 Articles 
Linsheng Meng
Sports Academy, Shanxi University, Taiyuan 030006, Shanxi, China
Muyi Bai
Sports Academy, Shanxi University, Taiyuan 030006, Shanxi, China

Abstract

along with our country economy level of ascension, the national in the premise of meet the basic needs of life, concern for personal health improved significantly, the leisure sports service as an important indicator of present social civilization, the public satisfaction through ascension leisure sports service can not only reflect the government service level, can also accelerate the process of modernization and social development. However the leisure sports service in most regions due to the lack of service facilities and service quality cause the overall service level is not high. This paper for the analysis of leisure sports public service satisfaction, the fuzzy evaluation method is adopted in the construction of leisure sports service satisfaction evaluation indexes: environment, games, facilities experience, social value, on the basis of experience, the health of body and mind experience, constructs the comprehensive rating system of leisure sports service satisfaction, to determine the weights of every index. Then combined with the analytic hierarchy process (ahp), based on the leisure sports service satisfaction evaluation model, for the leisure sports service public satisfaction evaluation, through the example analysis of xx city, comprehensive evaluation of leisure sports service and more effective optimization scheme is put forward.

Keywords: fuzzy comprehensive evaluation; Leisure sports service; Public satisfaction
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Periodicidad Trimestral/Quartely
Revista multidisciplinar de las Ciencias del Deporte
ISSN: 1577-0354
All journal articles are published in Spanish together with their corresponding translation into English

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